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| The commitment of Transportes Negrete with respect to quality policies is defined as follows. |
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| Transportes Negrete is a company dedicated to the transport of cargo, whose main objective is to offer a quality service, efficiently and effectively serving the requirements of its customers. |
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| Convinced that offering a quality service allows us to have our customers satisfied, Transportes Negrete is committed to: |
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| 1.- Satisfy the needs and expectations of customers, continuously offering an efficient and timely freight transport service. |
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| 2.- Continuously improve the performance of the organization, controlling and correcting the logistical and administrative processes of the service provision. |
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| 3.- Provide the necessary and adequate resources for the development of the Quality Management System processes. |
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| 4.- Have a highly trained staff, motivated and committed to continuous improvement. |
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| 5.- Respond and give a quick solution to all incidental errors that may arise during the course of the service. |
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| All the personnel of Transportes Negrete, Is responsible for complying with and enforcing this quality policy. |
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| Patricio Negrete - General Manager |
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